Parcel tracks Delivered, but I haven't received itUpdated 6 months ago

There are a few reasons why your tracking may state that your parcel is delivered, but you haven't received it:

• The parcel may have been delivered to the wrong address. This can happen if the address on the parcel is incorrect or if the delivery driver made a mistake.
• The parcel may have been stolen. This is rare, but it can happen.
• The parcel may still be in transit. This can happen if the tracking system has not been updated.

If you have not received your parcel, you should contact support immediately. We will be able to investigate the matter and determine what happened to your parcel.

Please provide your full delivery address & order number in your message, so that we could jump on it right away!