My tracking number is not updating for over 2 daysUpdated 6 months ago

There are a few reasons why your tracking number may not be updating:

• The parcel has not yet been scanned into the system. This can happen if the parcel was dropped off at a shipping location over the weekend or on a holiday.
• The parcel is in transit and has not yet reached the next shipping hub. 
• There may be a problem with the tracking system. This is rare, but it can happen.

If your tracking number is not updating, and you are concerned, you can contact the shipping company directly, or email/chat with us!